Centralised, coordinated franchisee training on an LMS
Standardise training programs and support your franchisee members with franchisee training that grows to meet your business demands.
- Automate your franchisee training so you can focus on other parts of business
- Regulate training so your franchises are on-brand no matter where their location
- Augment your franchisee relationships by offering support, information, and guidance
- Scale your franchises, and LearnRight scales right along with them
Out-of-the-box integrations plus complimentary customisation means LearnRight fits your needs, whatever they are.
Frequently asked questions
Can I customise the training content for each franchise location?
Yes, LearnRight allows you to create customised training content tailored to the specific needs and requirements of each franchise location, ensuring that franchisees and their employees receive the most relevant information and guidance.
Can I track the performance of my franchisees and their employees?
Yes, LearnRight offers advanced analytics and reporting features that provide valuable insights into the performance of your franchisees and their employees, allowing you to identify areas for improvement and measure the effectiveness of your training program.
Can I create quizzes and assessments to evaluate franchisee and employee knowledge?
Yes, LearnRight includes a robust assessment engine that allows you to create quizzes and other assessments to evaluate the knowledge and understanding of your franchisees and their employees.
How does LearnRight facilitate collaboration and communication within my franchise network?
LearnRight’s platform offers discussion forums, chat features, and other communication tools that foster collaboration and communication across your entire franchise network, creating a strong sense of community and shared goals.
Does LearnRight integrate with my existing systems?
Yes, LearnRight can be seamlessly integrated with your existing systems using Zapier or OpenAPI allowing you to integrate with tools such as CRMs, HRIS, and other platforms, to streamline your franchise training process and maintain a consistent user experience across all touchpoints.
Is LearnRight available in multiple languages?
Yes, LearnRight supports multiple languages, enabling you to create and deliver training content in the languages your franchisees and their employees are most comfortable with.
Are there any pre-built course templates available for franchise training?
Yes, LearnRight offers a variety of pre-built course templates that can be used as a starting point for your franchisee training courses. These templates can be easily customised to suit your specific needs and requirements.
Can I test LearnRight before purchasing?
Yes. Our team will walk you through a demo of the platform and help you to configure the platform for your needs. We will then provide a sandbox account that you can use to explore at your own pace.
How often is the training content updated to reflect industry standards and best practices?
Our training materials, courses and documentation are updated regularly as our platform develops. Our development roadmap always considers industry best practices, and our focus is on effective learning outcomes.
Can I integrate third-party content or materials into the LearnRight platform for training purposes?
Yes, LearnRight has built in support for SCORM files, and offers an openAPI for integration with other platforms and content types. Contact our team to learn more about how we can integrate or transfer your existing content.
How does LearnRight handle data privacy and confidentiality for franchisee and employee information?
LearnRight will never share your companies data with third parties, or other clients within the LearnRight ecosystem. You can read our full privacy policy here.
What types of reporting and analytics tools are available to monitor the effectiveness of training initiatives?
Quick dashboards are available to gain immediate insights into various areas of the app, and easy data exports are available across the app to dive in deeper. Customized reports are also available on request.
Can I customize the branding and appearance of the training platform to match my franchise’s identity?
Yes, LearnRight offers a powerful branding approach that allows the customization of almost all visual components of the system, as well as language customizations that support your brands messaging.
Can I export training data and analytics for further analysis or reporting purposes?
Yes, all data in the LearnRight system is easily exportable into standard formats. Additionally, we offer an API that can be integrated with other 3rd party platforms.
Can LearnRight help with compliance training specific to my industry or region?
Yes, this is a common use-case in our platform. We offer several tools that allow you to track the progress of your learners, and certifications on completion of courses. Contact us to see what we can do for your specific industry.
How does LearnRight help with onboarding new franchisees?
LearnRight simplifies the onboarding process by providing a centralised platform where you can create personalised learning paths for new franchisees, giving them access to essential information about your products, services, operational procedures, and brand values.
Does LearnRight support mobile learning for franchisees and their employees?
Yes, LearnRight’s platform is mobile-friendly, allowing your franchisees and their employees to access their training materials anytime, anywhere, and on their preferred devices.
Is LearnRight’s platform secure and compliant with industry standards?
Yes, LearnRight adheres to industry-leading security standards, ensuring that your training content, user data, and other sensitive information are protected at all times.
Can I issue certificates of completion to franchisees and their employees?
Yes, LearnRight allows you to create and issue certificates of completion to franchisees and their employees who successfully complete their training courses, reinforcing their commitment to your brand.
What types of content can I include in my franchisee training courses?
LearnRight supports a wide range of multimedia formats, including videos, images, documents, and interactive elements, allowing you to create engaging and informative training content for your franchise network.
What kind of support is available for LearnRight users?
LearnRight offers comprehensive global support from a real person, 24/7. A specialist dedicated to your success will be available to assist you as often as needed.
How can I ensure that my franchisees and their employees have access to the latest training materials?
LearnRight’s centralised content management system ensures that all franchisees and their employees have access to the most up-to-date training materials, policies, and procedures, resulting in a more consistent customer experience and higher operational efficiency.
How good is LearnRight customer service?
The LearnRight support team is available by phone during standard work hours, and by email outside of hours. We will respond to any support requests within 24 hours of receiving them. We hold regular update meetings with our clients to ensure long-term success on the platform.
What level of technical support is provided to franchisees and their employees who may encounter issues with the platform?
Our clients have direct access to a Client Success manager from LearnRight, who can bring in the technical, design, or sales teams as required. Optionally, LearnRight can handle support for your end-users as well for an additional cost. Contact us for details.
Can I assign different levels of access and permissions to franchisees and their employees within the platform?
Yes, LearnRight has a robust and powerful access system. This allows you to control access based on Role, Group or User, to any section or individual piece of content in the app. Our team will help you configure this system to make sure it meets your security needs.
Are there any additional costs or fees associated with accessing certain features or functionalities within the LearnRight platform?
LearnRights pricing is customizable to the needs of your organization. We allow the pricing of individual features to make sure that you are not paying for anything you don’t actually need. All pricing will be laid out clearly prior to moving forward, and any dynamic costs will be clearly communicated in our contracts.
How does LearnRight support scalability as the franchise network grows and expands into new markets?
LearnRights infrastructure is built to scale easily and dynamically to the traffic and loads required by our clients. Talk to our team to learn more about how this scaling will affect your individual pricing.
What measures does LearnRight take to ensure accessibility for all users, including those with disabilities?
The LearnRight platform is responsive to all devices and screen sizes. We follow semantic HTML standards that support the use of devices such as screen readers. Our designers will work with you to ensure your branding is set up to optimize readability. Contact us if you have any question about specific accessibility concerns, we are happy to share everything we do to make sure our platform is friendly to everyone.
How does LearnRight handle user feedback and suggestions for improving the platform?
We work closely with our clients to craft our product roadmap, and regularly make updates to facilitate client needs. Custom development is also available for clients who have needs that fall outside of our roadmap.