A deeper customer experience via online customer training
Your customer experience is vital to retaining your loyal customers and deepening your relationship with them. Customer training lets you build a more solid partnership by empowering your customers to use your products effectively and giving them access to product information whenever they need it.
- Build customer training courses that are easy to set up and engaging to use
- Create effortless customer communication touch points by automating customer enrollment, notifications, and check-ins
- Empower customers to use your products effectively, without more customer service hours
- Monitor customer training progress so you can pinpoint where they’re getting stuck
- Use our drive as an easy storage place for product documents and other files
Experience the LMS with progress measurement and
reporting tools that are second-to-none.
Boost brand loyalty with your customer base
When customers understand your products and how to use them effectively, they’re happier with their customer experience and more loyal to your brand. They’ll return to your company again and again for your top-class products but equally, for your next-level customer service.
Customer service that’s always available
Offering customer training is like offering an always-available customer service resource. All of your customer training resources are housed within a secure, easy-to-navigate drive that’s branded for your client. Customers who are stuck with a product problem can find the answer whenever they need it, and without the expense of additional customer service hours from your company. If you enable our forum add-on then customers can even help each other with questions and answers.
Create more opportunities to engage with your brand
Each customer training course you offer is an immersive customer experience that allows them to engage with your company. And because LearnRight allows you to automate your customer training enrollment, notifications, and check-ins, you can initiate customer communication touch-points without lifting a finger.
A branded extension of your customer experience
LearnRight integrates seamlessly with your website and existing systems, so your customer training becomes an extension of your on-brand customer experience. Complete customisation of fonts, colours, logos, and images strengthens your brand and builds trust
in your company.
Personalised learning paths
LearnRight’s platform allows you to create personalised learning paths for your customers, ensuring that each individual receives the training that is most relevant to their needs. By offering a tailored learning experience, you can improve customer satisfaction and drive better product adoption.
Multimedia support
LearnRight supports a wide range of multimedia formats, enabling you to create rich, engaging training content that resonates with your customers. Incorporate videos, images, documents, and other interactive elements to provide an immersive learning experience that effectively communicates complex concepts and processes.
Scalable platform
LearnRight’s scalable platform is designed to grow with your business, making it the perfect solution for organisations of all sizes. Our flexible pricing plans and customisable features ensure that you always have access to the tools and resources you need to deliver effective customer training.
